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EICCCodeofConduct5_1_English

EICCCodeofConduct5_1_English
EICCCodeofConduct5_1_English

Version 5.1 (2016)

ELECTRONIC INDUSTRY CITIZENSHIP COALITION?CODE OF CONDUCT The Electronic Industry Citizenship Coalition?(EICC?) Code of Conduct establishes

standards to ensure that working conditions in the electronics industry supply chain are safe, that workers are treated with respect and dignity, and that business operations are environmentally responsible and conducted ethically.

Considered as part of the electronics industry for purposes of this Code are all

organizations that may design, market, manufacture or provide goods and services that are used to produce electronic goods. The Code may be voluntarily adopted by any

business in the electronics sector and subsequently applied by that business to its supply chain and subcontractors, including providers of contract labor.

To adopt the Code and become a participant (“Participan t”), a business shall declare its support for the Code and actively pursue conformance to the Code and its standards in accordance with a management system as herein.

Participants must regard the Code as a total supply chain initiative. At a minimum,

Participants shall also require its next tier suppliers to acknowledge and implement the Code.

Fundamental to adopting the Code is the understanding that a business, in all of its

activities, must operate in full compliance with the laws, rules and regulations of the

countries in which it operates.1The Code encourages Participants to go beyond legal compliance, drawing upon internationally recognized standards, in order to advance

social and environmental responsibility and business ethics. In alignment with the UN Guiding Principles on Business and Human Rights, the provisions in this Code are

derived from key international human rights standards including the ILO Declaration on Fundamental Principles and Rights at Work and the UN Universal Declaration of Human Rights.

The EICC is committed to obtaining regular input from stakeholders in the continued

development and implementation of the Code of Conduct.

The Code is made up of five sections. Sections A, B, and C outline standards for Labor, Health and Safety, and the Environment, respectively. Section D adds standards relating to business ethics; Section E outlines the elements of an acceptable system to manage conformity to this Code.

1 The Code is not intended to create new and additional third party rights, including for workers.

A. LABOR

Participants are committed to uphold the human rights of workers, and to treat them with dignity and respect as understood by the international community. This applies to all

workers including temporary, migrant, student, contract, direct employees, and any other type of worker. The recognized standards, as set out in the annex, were used as

references in preparing the Code and may be a useful source of additional information.

The labor standards are:

1) Freely Chosen Employment

Forced, bonded (including debt bondage) or indentured labor, involuntary prison

labor, slavery or trafficking of persons shall not be used. This includes transporting,

harboring, recruiting, transferring or receiving persons by means of threat, force,

coercion, abduction or fraud for labor or services. There shall be no unreasonable

restrictions on workers’ freedom of movement in the facility in addition to

unreasonable restrictions on entering or exiting company-provided facilities. As

part of the hiring process, workers must be provided with a written employment

agreement in their native language that contains a description of terms and

conditions of employment prior to the worker departing from his or her country of

origin. All work must be voluntary and workers shall be free to leave work at any

time or terminate their employment. Employers and agents may not hold or

otherwise destroy, conceal, confiscate or deny access by employees to their

identity or immigration documents, such as government-issued identification,

passports or work permits, unless such holdings are required by law. Workers shall

not be required to pay employers’ or agents’ recruitment fees or other related fees

for their employment. If any such fees are found to have been paid by workers,

such fees shall be repaid to the worker.

2) Young Workers

Child labor is not to be used in any stage of manufacturing. The ter m “chil d” refers

to any person under the age of 15, or under the age for completing compulsory

education, or under the minimum age for employment in the country, whichever is

greatest. The use of legitimate workplace learning programs, which comply with all

laws and regulations, is supported. Workers under the age of 18 (Young Workers)

shall not perform work that is likely to jeopardize their health or safety, including

night shifts and overtime. Participant shall ensure proper management of student

workers through proper maintenance of student records, rigorous due diligence of

educational partners, and protection of students’ rights in accordance with

applicable law and regulations. Participant shall provide appropriate support and

training to all student workers. In the absence of local law, the wage rate for

student workers, interns and apprentices shall be at least the same wage rate as

other entry-level workers performing equal or similar tasks.

A. LABOR (con’t.)

3) Working Hours

Studies of business practices clearly link worker strain to reduced productivity,

increased turnover and increased injury and illness. Workweeks are not to exceed

the maximum set by local law. Further, a workweek should not be more than 60

hours per week, including overtime, except in emergency or unusual situations.

Workers shall be allowed at least one day off every seven days.

4) Wages and Benefits

Compensation paid to workers shall comply with all applicable wage laws, including

those relating to minimum wages, overtime hours and legally mandated benefits. In

compliance with local laws, workers shall be compensated for overtime at pay rates

greater than regular hourly rates. Deductions from wages as a disciplinary measure

shall not be permitted. For each pay period, workers shall be provided with a

timely and understandable wage statement that includes sufficient information to

verify accurate compensation for work performed. All use of temporary, dispatch

and outsourced labor will be within the limits of the local law.

5) Humane Treatment

There is to be no harsh and inhumane treatment including any sexual harassment,

sexual abuse, corporal punishment, mental or physical coercion or verbal abuse of

workers; nor is there to be the threat of any such treatment. Disciplinary policies

and procedures in support of these requirements shall be clearly defined and

communicated to workers.

6) Non-Discrimination

Participants should be committed to a workforce free of harassment and unlawful

discrimination. Companies shall not engage in discrimination based on race, color,

age, gender, sexual orientation, gender identity and expression, ethnicity or national

origin, disability, pregnancy, religion, political affiliation, union membership, covered

veteran status, protected genetic information or marital status in hiring and

employment practices such as wages, promotions, rewards, and access to training.

Workers shall be provided with reasonable accommodation for religious practices.

In addition, workers or potential workers should not be subjected to medical tests or

physical exams that could be used in a discriminatory way.

7) Freedom of Association

In conformance with local law, participants shall respect the right of all workers to form

and join trade unions of their own choosing, to bargain collectively and to engage in

peaceful assembly as well as respect the right of workers to refrain from such activities.

Workers and/or their representatives shall be able to openly communicate and share

ideas and concerns with management regarding working conditions and management

practices without fear of discrimination, reprisal, intimidation or harassment.

B. HEALTH and SAFETY

Participants recognize that in addition to minimizing the incidence of work-related injury and illness, a safe and healthy work environment enhances the quality of products and services, consistency of production and worker retention and morale. Participants also recognize that ongoing worker input and education is essential to identifying and solving health and safety issues in the workplace.

Recognized management systems such as OHSAS 18001 and ILO Guidelines on Occupational Safety and Health were used as references in preparing the Code and may be a useful source of additional information.

The health and safety standards are:

1) Occupational Safety

Worker exposure to potential safety hazards (e.g., electrical and other energy

sources, fire, vehicles, and fall hazards) are to be controlled through proper design, engineering and administrative controls, preventative maintenance and safe work procedures (including lockout/tagout), and ongoing safety training. Where hazards cannot be adequately controlled by these means, workers are to be provided with appropriate, well-maintained, personal protective equipment and educational

materials about risks to them associated with these hazards. Workers shall be

encouraged to raise safety concerns.

2) Emergency Preparedness

Potential emergency situations and events are to be identified and assessed, and their impact minimized by implementing emergency plans and response

procedures including: emergency reporting, employee notification and evacuation procedures, worker training and drills, appropriate fire detection and suppression equipment, adequate exit facilities and recovery plans. Such plans and procedures shall focus on minimizing harm to life, the environment and property.

3) Occupational Injury and Illness

Procedures and systems are to be in place to prevent, manage, track and report occupational injury and illness including provisions to: encourage worker reporting;

classify and record injury and illness cases; provide necessary medical treatment;

investigate cases and implement corrective actions to eliminate their causes; and facilitate return of workers to work.

4) Industrial Hygiene

Worker exposure to chemical, biological and physical agents is to be identified,

evaluated, and controlled. Engineering or administrative controls must be used to control overexposures. When hazards cannot be adequately controlled by such

means, worker health is to be protected by appropriate personal protective

equipment programs.

B. HEALTH and SAFETY (con’t.)

5) Physically Demanding Work

Worker exposure to the hazards of physically demanding tasks, including manual

material handling and heavy or repetitive lifting, prolonged standing and highly

repetitive or forceful assembly tasks is to be identified, evaluated and controlled.

6) Machine Safeguarding

Production and other machinery shall be evaluated for safety hazards. Physical

guards, interlocks and barriers are to be provided and properly maintained where

machinery presents an injury hazard to workers.

7) Sanitation, Food, and Housing

Workers are to be provided with ready access to clean toilet facilities, potable water

and sanitary food preparation, storage, and eating facilities. Worker dormitories

provided by the Participant or a labor agent are to be maintained to be clean and

safe, and provided with appropriate emergency egress, hot water for bathing and

showering, adequate heat and ventilation, and reasonable personal space along

with reasonable entry and exit privileges.

8) Health and Safety Communication

Participant shall provide workers with appropriate workplace health and safety

training in their primary language. Health and safety related information shall be

clearly posted in the facility.

C. ENVIRONMENTAL

Participants recognize that environmental responsibility is integral to producing world

class products. In manufacturing operations, adverse effects on the community,

environment and natural resources are to be minimized while safeguarding the health and safety of the public. Recognized management systems such as ISO 14001 and the Eco Management and Audit System (EMAS) were used as references in preparing the Code and may be a useful source of additional information.

The environmental standards are:

1) Environmental Permits and Reporting

All required environmental permits (e.g. discharge monitoring), approvals and

registrations are to be obtained, maintained and kept current and their operational

and reporting requirements are to be followed.

2) Pollution Prevention and Resource Reduction

The use of resources and generation of waste of all types, including water and

energy, are to be reduced or eliminated at the source or by practices such as

modifying production, maintenance and facility processes, materials substitution,

conservation, recycling and re-using materials.

3) Hazardous Substances

Chemicals and other materials posing a hazard if released to the environment are

to be identified and managed to ensure their safe handling, movement, storage,

use, recycling or reuse and disposal.

4) Wastewater and Solid Waste

Participant shall implement a systematic approach to identify, manage,

reduce, and responsibly dispose of or recycle solid waste (non-hazardous).

Wastewater generated from operations, industrial processes and sanitation

facilities are to be characterized, monitored, controlled and treated as required prior

to discharge or disposal. In addition, measures should be implemented to reduce

generation of wastewater. Participant shall conduct routine monitoring of the

performance of its wastewater treatment systems.

5) Air Emissions

Air emissions of volatile organic chemicals, aerosols, corrosives, particulates,

ozone depleting chemicals and combustion by-products generated from operations

are to be characterized, routinely monitored, controlled and treated as required prior

to discharge. Participant shall conduct routine monitoring of the performance of its

air emission control systems.

6) Materials Restrictions

Participants are to adhere to all applicable laws, regulations and customer

requirements regarding prohibition or restriction of specific substances in products

and manufacturing, including labeling for recycling and disposal.

C. ENVIRONMENTAL (con’t.)

7) Storm Water Management

Participant shall implement a systematic approach to prevent contamination of

storm water runoff. Participant shall prevent illegal discharges and spills from

entering storm drains.

8) Energy Consumption and Greenhouse Gas Emissions

Energy consumption and greenhouse gas emissions are to be tracked and

documented, at the facility and/or corporate level. Participants are to look for cost-

effective methods to improve energy efficiency and to minimize their energy

consumption and greenhouse gas emissions.

D. ETHICS

To meet social responsibilities and to achieve success in the marketplace, Participants and their agents are to uphold the highest standards of ethics including:

1) Business Integrity

The highest standards of integrity are to be upheld in all business interactions.

Participants shall have a zero tolerance policy to prohibit any and all forms of

bribery, corruption, extortion and embezzlement. All business dealings should be

transparently performed and accurately reflected on Participant’s business books

and records. Monitoring and enforcement procedures shall be implemented to

ensure compliance with anti-corruption laws.

2) No Improper Advantage

Bribes or other means of obtaining undue or improper advantage are not to be

promised, offered, authorized, given or accepted. This prohibition covers

promising, offering, authorizing, giving or accepting anything of value, either

directly or indirectly through a third party, in order to obtain or retain business,

direct business to any person, or otherwise gain an improper advantage.

3) Disclosure of Information

Information regarding participant labor, health and safety, environmental practices,

business activities, structure, financial situation and performance is to be disclosed

in accordance with applicable regulations and prevailing industry practices.

Falsification of records or misrepresentation of conditions or practices in the supply

chain are unacceptable.

4) Intellectual Property

Intellectual property rights are to be respected; transfer of technology and know-

how is to be done in a manner that protects intellectual property rights; and,

customer information is to be safeguarded.

5) Fair Business, Advertising and Competition

Standards of fair business, advertising and competition are to be upheld.

Appropriate means to safeguard customer information must be available.

6) Protection of Identity and Non-Retaliation

Programs that ensure the confidentiality, anonymity and protection of supplier and

employee whistleblowers2are to be maintained, unless prohibited by law.

Participants should have a communicated process for their personnel to be able to

raise any concerns without fear of retaliation.

2 Whistleblower definition: Any person who makes a disclosure about improper conduct by an employee or officer of a company, or

by a public official or official body.

D. ETHICS (con’t.)

7) Responsible Sourcing of Minerals

Participants shall have a policy to reasonably assure that the tantalum, tin, tungsten

and gold in the products they manufacture does not directly or indirectly finance or

benefit armed groups that are perpetrators of serious human rights abuses in the

Democratic Republic of the Congo or an adjoining country. Participants shall

exercise due diligence on the source and chain of custody of these minerals and

make their due diligence measures available to customers upon customer request.

8) Privacy

Participants are to commit to protecting the reasonable privacy expectations of

personal information of everyone they do business with, including suppliers,

customers, consumers and employees. Participants are to comply with privacy and

information security laws and regulatory requirements when personal information is

collected, stored, processed, transmitted, and shared.

E. MANAGEMENT SYSTEM

Participants shall adopt or establish a management system whose scope is related to the content of this Code. The management system shall be designed to ensure: (a)

compliance with applicable laws, regulations and customer requirements related to the participant’s operations and products; (b) conformance with this Code; and (c)

identification and mitigation of operational risks related to this Code. It should also

facilitate continual improvement.

The management system should contain the following elements:

1) Company Commitment

A corporate social and environmental responsibility policy statements affirming

Participant’s commitment to compliance and continual improvement, endorsed by

executive management and posted in the facility in the local language.

2) Management Accountability and Responsibility

The Participant clearly identifies senior executive and company representative[s]

responsible for ensuring implementation of the management systems and

associated programs. Senior management reviews the status of the management

system on a regular basis.

3) Legal and Customer Requirements

A process to identify, monitor and understand applicable laws, regulations and

customer requirements, including the requirements of this Code.

4) Risk Assessment and Risk Management

A process to identify the legal compliance, environmental, health and safety3and

labor practice and ethics risks associated with Participant’s operations.

Determination of the relative significance for each risk and implementation of

appropriate procedural and physical controls to control the identified risks and

ensure regulatory compliance.

5) Improvement Objectives

Written performance objectives, targets and implementation plans to improve the

Participant’s social and environmental performance, including a periodic

assessment of Participant’s performance in achieving those objectives.

6) Training

Programs for training managers and workers to implement Participant’s policies,

procedures and improvement objectives and to meet applicable legal and

regulatory requirements.

3 Areas to be included in a risk assessment for environmental health and safety are production areas, warehouse and storage

facilities, plant/facilities support equipment, laboratories and test areas, sanitation facilities (bathrooms), kitchen/cafeteria and worker housing/dormitories.

E. MANAGEMENT SYSTEMS (con’t.)

7) Communication

A process for communicating clear and accurate information about Participant’s

policies, practices, expectations and performance to workers, suppliers and

customers.

8) Worker Feedback and Participation

Ongoing processes to assess employees’ understanding of and obtain feedback on

practices and conditions covered by this Code and to foster continuous

improvement.

9) Audits and Assessments

Periodic self-evaluations to ensure conformity to legal and regulatory requirements,

the content of the Code and customer contractual requirements related to social

and environmental responsibility.

10) Corrective Action Process

A process for timely correction of deficiencies identified by internal or external

assessments, inspections, investigations and reviews.

11) Documentation and Records

Creation and maintenance of documents and records to ensure regulatory

compliance and conformity to company requirements along with appropriate

confidentiality to protect privacy.

12) Supplier Responsibility

A process to communicate Code requirements to suppliers and to monitor supplier

compliance to the Code.

REFERENCES

The following standards were used in preparing this Code and may be a useful source of additional information. The following standards may or may not be endorsed by each Participant.

Dodd-Frank Wall Street Reform and Consumer Protection Act

https://www.sodocs.net/doc/703148292.html,/about/laws/wallstreetreform-cpa.pdf

Eco Management & Audit System https://www.sodocs.net/doc/703148292.html,/emas.htm

Ethical Trading Initiative https://www.sodocs.net/doc/703148292.html,/

ILO Code of Practice in Safety and Health

https://www.sodocs.net/doc/703148292.html,/public/english/protection/safework/cops/english/download/e000013.pdf

ILO International Labor Standards

https://www.sodocs.net/doc/703148292.html,/public/english/standards/norm/whatare/fundam/index.htm

ISO 14001 https://www.sodocs.net/doc/703148292.html,

National Fire Protection Association https://www.sodocs.net/doc/703148292.html,/catalog/home/AboutNFPA/index.asp OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High Risk Areas https://www.sodocs.net/doc/703148292.html,/corporate/mne/mining.htm

OECD Guidelines for Multinational Enterprises https://www.sodocs.net/doc/703148292.html,/mne/

OHSAS 18001 https://www.sodocs.net/doc/703148292.html,/en-GB/ohsas-18001-occupational-health-and-safety/ Universal Declaration of Human Rights https://www.sodocs.net/doc/703148292.html,/Overview/rights.html

United Nations Convention Against Corruption https://https://www.sodocs.net/doc/703148292.html,/unodc/en/treaties/CAC/ United Nations Global Compact https://www.sodocs.net/doc/703148292.html,

United States Federal Acquisition Regulation https://www.sodocs.net/doc/703148292.html,/far/

SA 8000 https://www.sodocs.net/doc/703148292.html,/index.cfm?fuseaction=Page.ViewPage&PageID=937

Social Accountability International (SAI) https://www.sodocs.net/doc/703148292.html,

DOCUMENT HISTORY

Version 1.0 – Released October 2004.

Version 1.1 – Released May 2005. Converted document to EICC format, minor page layout revisions; no content changes.

Version 2.0 – Released October 2005 with revisions to multiple provisions.

Version 3.0 – Released June 2009 with revisions to multiple provisions.

Version 4.0 – Released April 2012 with revisions to multiple provisions.

Version 5.0 – Released November 2014 with revisions to multiple provisions.

Version 5.1 – Released March 2015 with revision to A1 to take effect January 1, 2016.

The EICC Code of Conduct was initially developed by a number of companies engaged in the manufacture of electronics products between June and October 2004. Companies are invited and encouraged to adopt this Code. You may obtain additional information from https://www.sodocs.net/doc/703148292.html,.

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