2020年英语四级阅读理解练习题及解析(8)

2020年英语四级阅读理解练习题及解析(8)

When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer's claims, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favor, assuming he or she has a just claim. Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.

Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right

one is unclear” is better than “This stereo does not work”. The store manager may advice the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and firmly as possible. If a polite complaint does not achieve the desired result, the consumer can go to a step further. She or he can threaten to take the

seller to court or report the seller to a private or public organization responsible for protecting consumer's rights.

1. When a consumer finds that his or her in it, the first thing he or she should do is to ____.

A) complain personally to the manager

B) threaten to take the matter to court

C) write a firm letter of complaint to the store of purchase

D) show some written proof of the purchase to the store

2. How can a consumer make his or her complaint more effective, according to the passage?

A) Explain exactly what is wrong with the item.

B) Threaten to take the seller to court.

C) Make polite and general statements about the problem.

D) Avoid having direct contact with the store manager.

3. According to the passage, which of the following is suggested as the last alternative that consumers may turn to?

A) Complain to the store manager in person.

B) Complain to the manufacturer.

C) Write a complaint letter to the manager.

D) Turn to the Consumers’ Rights Protection Organization for help.

4. The phrase “live up to” in this context means ____.

A) meet the standard of

B) realize the purpose of

C) fulfill the demands of

D) keep the promise of

5.The passage tells us ____.

A) how to settle a consumer’s complaint about a faulty item

B) how to make an effective complaint about a faulty item

C) how to avoid buying a faulty item

D) how to deal with complaints from customers

答案与解析：

1. D

当顾客发现自己所购买的商品有问题时，他所做的第一件事就是

出示在商场购物的凭具。事实辨析题。文章第一段指明，顾客购买了

有瑕疵的商品后，首先应出示在某商场购买某商品的相关记录或证明。故选项D准确。

2. A

为了使投诉更加有效，理应指出商品的问题所在。事实辨析题。

根据第四段第一句话，最有效的投诉方式是指出所购商品的具体问题，故选项A准确。

3. D

文章表明：消费者最后的处理方向就是向消费者权益保护组织求助。事实辨析题。文章最后一段指出，顾客购买了有瑕疵的商品后，

能够向销售者或生产者投诉，如得不到满意答复，能够进一步向消费

者权益保护组织反映。故选项D准确。

4. A

达到标准。词汇题。文中“does not live up to the manufacturer’s claims”中的live up to意为“没有达到的标准”。故选项A准确。

5. B

文章告诉我们怎样对有瑕疵的商品实行有效投诉。主旨题。本文

主要说明顾客在购买了有瑕疵的商品后如何实行最有效的投诉，故选

项B准确。

大学英语四级阅读理解试题及标准答案.

大学英语四级阅读理解试题及答案.

————————————————————————————————作者：————————————————————————————————日期： 2

3 大学英语四级阅读理解试题及答案（四） 十六 Trees should only be pruned when there is a good and clear reason for doing so and , fortunately,the number of such reasons is small. Pruning involves the cutting away of obergrown and unwanted branches, and the inexperienced gardener can be encouraged by the thought that more damage results from doing it unnecessarily than from leaving the tree to grow in its own way. First, pruning may be done to make sure that trees have a desired shape or size. The object may be to get a tree of the right height, and at the same time to help the growth of small side branches which will thicken its appearance or give it a special shape. Secondly, pruning may be done to make the tree healthier. You may cut diseaed or dead wood, or branches that are rubbing against each other and thus cause wounds. The health of a tree may be encouraged by removing branches that are blocking up the centre and so preventing the free movement of air. One result of pruning is that an open wound is left on the tree and this provides an easy entry for disease, but itis a wound that will heal. Often there is a race between the healing and the desease as to whether the tree will live or die, so that there is a period when the tree is at risk. It should be the aim of every gardener to reduce which has been pruned smooth and clean, for healing will be slowed down by roughness. You should allow the cut surface to dry for a few hurs and then paint it with one of the substances available from garden shops produced especially for this purpose. Pruning is usually without interference from the leaves and also it is very unlikely that the cuts yu make will bleed. If this does happen,it is, of course,impossible to paint them properly. 1.Pruning should be done to ______. a.make the tree grow taller

英语四级真题阅读理解(带翻译)

Passage1 Reading leadership literature, you’d sometimes think that everyone has the potential to be an effective leader. 读领导文学，你有时会认为每个人都有可能成为一个有效的领导者。 I don’t believe that to be true. In fact, I see way fewer truly effective leaders than I see people stuck in positions of leadership who arc sadly incompetent and seriously misguided about their own abilities. 我不相信这是真的。事实上，我认为真正有效的领导者的方式比我看到的人都陷在领导的职位上，遗憾的是他们自己的能力不称职，严重误导了他们。 Part of the reason this happens is a lack of honest self-assessment by those who aspire to（追求）leadership in the first place. 对产生这种现象的原因一部分是由那些渴望缺乏诚实的自我评估（追求）放在首位的领导 We've all met the type of individual who simply must take charge. Whether it's a decision-making session, a basketball game, or a family outing, they can't help grabbing the lead dog position and clinging on to it for dear life. They believe they're natural born leaders. 我们都遇到了个人的类型，他们必须负责。无论是决策会议，篮球比赛，还是家庭外出，他们都不能不抓住领导的狗的地位，并紧紧抓住它，因为亲爱的生命。他们相信他们是天生的领袖。 Truth is, they're nothing of the sort. True leaders don't assume that it's their divine（神圣的）right to take charge every time two or more people get together. Quite the opposite. A great leader will assess each situation on its merits, and will only take charge when their position, the situation, and/or the needs of the moment demand it. 事实是，他们没有什么样的。真正的领导者不认为这是他们的神圣（神圣的）负责每次两个或两个以上的人在一起吧。恰恰相反。一个伟大的领导者会对每一个情况进行评估，并在他们的位置、情况和/或需要的情况下，只会负责。 Many business executives confuse leadership with action. They believe that constant motion somehow generates leadership as a byproduct. Faced with any situation that can’t be solved by the sheer force of activity, they generate a dust cloud of impatience. Their one leadership tool is

大学英语四级阅读理解试题及答案一

大学英语四级阅读理解试 题及答案一 It was last revised on January 2, 2021

大学英语四级阅读理解试题及答案（一） 一 There are three kinds of goals: short-term,medium-range and long-term goals. Short-range goals are those that usually deal with current activities,which we can apply on a daily goals can be achieved in a week or less,or two weeks,or possible should be remembered that just as a building is no stronger than its foundation ,out long-term goals cannot amount to very munch without the achievement of solid short-term completing our short-term goals,we should date the occasion and then add new short-term goals that will build on those that have been completed. The intermediate goals bukld on the foundation of the short-range might deal with just one term of school or the entire school year,or they could even extend for several time you move a step at a time,you should never allow yourself to become discouraged or overwhelmed. As you complete each step,you will enforce the belief in your ability to grow adn as your list of completion dates grow,your motivation and desire will increase. Long-range goals may be related to our dreams of the future. They might cover five years or more. Life is not a static should never allow a long-term goal to limit us or our course of action. long-term goals mean a lot__. we complete our short-range goals we cannot reach solid short-term goals we write down the dates we put forward some plans short-term goals are bulid upon__. years goals activities goals that have been completed we complete each step of our goals ,__. will win final success are overwhelmed should build up confidence of success should strong desire for setting new goals our goals are drawn up,__. should stick to them until we complete them may change our goals as we have new ideas and opportunities had better wait for the exciting news of success have made great decision is implied but not stated in the passage that ___. who habe long-term goals will succeed down the dates may discourage you

英语四级阅读理解模拟试题及答案详解第16期

2洛基英语，中国在线英语教育领导品牌 阅读练习】 Nowadays, is it possible to tell a person’s class just by looking at him? Physical details __1__ tell us about health, diet and type of work done. A hundred years ago the working class very often lookd unhealthy, small and were either too thin or too fat. The upper classes were often __2__, sporting types who were used to a good diet and looked healthy. Today living and working conditions have improved, and such __3__ would no longer be so true.The clothes people choose to wear, however, do provide information about their __4__. The most obvious way in which is for the amount of money spent on them. Expensive clothes look expensive and show their wearer had money. Clothes can provide other __5__ as well. The upper classes __6__ to be less interested in fashion and wear good quality clothes in non-bright colours, made of natural material like wool, leather or cotton. Lower working class people often choose clothes in bright colours, made of man-made material. A sociological explanation for this would be that color and interest are mssing from their lives, and therefore any opportunity to introduce this is __7__.Clothes are __8__ at a price within most people’s reach. New clothes make the wearer feel good, and show some __9__ of wealth to the outside world. Today some new fashions are started by the lower working class people who want to look __10__ and feel important. They want people to look at them.A) available B) background C) different D) tallE) totally F) taken G) descriptions H) degreeI) clues J) alone K) appear L) considerM) full N) hobby O)fetched ANSWER: 1.选J)。此处应填副词。可选项有totally和alone，由前一句中just可推出，外表上的细节仅仅能告诉我们这个人的健康状况，平时的营养状况以及他所从事的工作而不能看出他所处的阶级，故排除totally而选alone“惟一”。 2.选D)。此处应填形容词。因此此句和前一句是在将以前的工人阶级和上层阶级的身体状况进行对比，故此处应填与small“矮的”意思相反的词，选项中只有tall符合题意。而full“丰满的”不能用来修饰sporting types,故排除。 3.选G)。此处应填名词。现在的生活和工作条件改善了，情况已经不同了。而such指代的是上文中对一百年以前工人阶级和上层阶级的身体状况的身体状况的描述，故descriptions“描述”符合题意。 4.选B)。此处应填名词。根据句意“衣服可以提供...方面的信息”，选项中有background和hobby，选background“人的背景，社会阶层”，符合文章主题。 5.选I)。由as well可知，此处应填名词且与本段首句中的informaiton的意思相近，选项中只有clues“线索”符合题意。 6.选K)。此处应填动词的原形。选项中有appear和consider,appear可直接接不定式；而consider带不定式的复合结构，用于主动语态时，consider后面得接宾语，故选appear。7选F)。这句中this指代bright colour，句子主干是any opportunity is...。可选项有taken和fetched,take“抓住”则可以与opportunity搭

大学英语四级CET-4阅读理解(1)

大学英语四级阅读理解（1）We find that bright children are rarely held back by mixed-ability teaching. On the contrary, both their knowledge and experience are enriched. We feel that there are many disadvantages in streaming(把......按能力分班) pupils. It does not take into account the fact that children develop at different rates. It can have a bad effect on both the bright and the not-so-bright child. After all, it can be quite discouraging to be at the bottom of the top grade! Besides, it is rather unreal to grade people just according to their intellectual ability. This is only one aspect of their total personality. We are concerned to develop the abilities of all our pupils to the full, not just their academic ability. We also value personal qualities and social skills, and we find that mixed-ability teaching contributes to all these aspects of learning. In our classrooms, we work in various ways. The pupils often work in groups: this gives them the opportunity to learn to co-operate, to share, and to develop leadership skills. They also learn how to cope with personal problems as well as learning how to think, to make decisions, to analyse and evaluate, and to communicate effectively. The pupils learn from each other as well as from the teacher. Sometimes the pupils work in pairs; sometimes they work on individual tasks and assignments, and they can do this at their own speed. They also have some formal class teaching when this is appropriate. We encourage our pupils to use the library, and we teach them the skills they need in order to do this efficiently. An advanced pupil can do advanced work: it does not matter what age the child is. We expect our pupils to do their best, not their least, and we give them every

2020年大学英语四级阅读理解试题及答案

As the pace of life continues to increase ,we are fast losing the art of relaxation. Once you are in the habit of rushing through lift,being on the go from morning till night, it is hard to slow down. But relaxation is essential for a healthy mind and body. Stress is an natural part of everyday lift and there is no way to avoid it. In fact ,it is not the bad thing it is often supposed to be .A certain amount of stress is vital to provide motivation adn give purpose to life. It is only when the stress gets out of control that it can lead to poor performance and ill health. The amount of stress a person can withstand depends very much on the individual. Some people are not afraid of stress,and such characters are obviously prime material for managerial responsibilities. Others lose heart at the first signs of unusual difficulties. When exposed to stress,in whatever form,we react both chemically and physically. In fact we make choice between "fight" or "flight" and in more primitive days the choice made the difference between life or death. The crises we meet today are unlikely to be so extreme,but however little the stress,it involves the same response. It is when such a reaction lasts long,through continued exposure to stress,that health becomes endangered.Such serious conditions as high blood pressure and heart disease have established links with stress.Since we cannot remove stress from our lives(it would be unwise to do so even if we could),we need to find ways to deal with it. 1.People are finding less and less time for relaxing themselves because_____. a.they do not know how to enjoy themselves b.they do not believe that relaxation is important for health c.they are travelling fast all the time d.they are becoming busier with their work 2.According to the writer ,the most important character for a good manager is his ________. a.not fearing stress b.knowing the art of relaxation c.high sense of responsibility d.having control over performance 3.Which of the follwing statements is ture? a.We can find some ways to avoid stress b.Stress is always harmful to people

大学英语四级阅读理解试题

大学英语四级阅读理解试题 Many people believe the glare from snow causes snowblindnenss. Yet, dark glasses or not , they find themselves suffering from headaches and watering eyes,and even snowblindness,when exposed to several hours of "snow light" . The United States Army has now determined that glare from snow does not cause snowblindness in troops in a snow- covered , a man's eyes frequently find nothing to foucs on in a broad expanse of barren snow-covered terrain. So his gaze continually shifts and jumps back and forth over the entire landscape in search of tsomething to look at. Finding nothing, hour after hour, the eyes never sotp searching and the eyeballs become sore and the eye muscles ache. Nature offsets this irritation by producing more and fluid which covers the eyeball. The fluid coversthe eyeball in increasing quantity until vision blurs, then is obsured,and the result is total, even though temporary,snowblindness. Experiments led the Army to a simple method of overcoming this problem. Scouts ahead of a main body of troops are

2020年英语四级阅读理解练习题及解析(14)

2020年英语四级阅读理解练习题及解析(14) Among the more colorful characters of Leadville’s golden age were H.A.W.Tabor and his second wife, Elizabeth McCourt, better known as “Baby Doe”. Their history is fast becoming one of the legends of the Old West. Horace Austin Warner Tabor was a school teacher in Vermont. With his first wife and two children he left Vermont by covered wagon in 1855 to homestead in Kansas. Perhaps he did not find farming to his liking, or perhaps he was lured by rumors of fortunes to be made in Colorado mines. At any rate, a few years later he moved west to the small Colorado mining camp known as California Gulch, which he later renamed Leadville when he became its leading citizen. “Great deposits of lead are sure to be found here.” he said. As it turned out, it was silver, not lead, that was to make Leadville’s fortune and wealth. Tabor knew little about mining himself, so he opened a general store, which sold everything from boots to salt, flour, and tobacco.『It was his custom to “grubstake” prospective miners, in other words, to supply them with food and supplies, or“grub”, while they looked for ore, in return for which he would get a share in the mine if one was discovered.』①He did this for a number of years, but no one that he aided ever found anything of value. Finally one day in the year 1878, so the story goes, two miners came in and asked for “grub”. Tabor had decided to quit supplying it because he had lost too much money that way. These were persistent, however, and Tabor was too busy to argue with them. “Oh help yourself. One more time won’t

英语四级考试阅读理解技巧

大学英语四级考试阅读理解No1 一、原选择题型的篇章阅读理解 新四级的仔细阅读增加了文章的长度和段落数量，题型向细节性方向发展。仔细阅读要求做到“三精读一略读”。 一是精读文章首段和每段第一次出现的结论句，了解文章的主题和结构。 二是精读关键词定位的地方，请注意，细节题题干都是相应原文的变形（如同义改写、词性转换等）。 因此要找到答案一定要找到题干在原文中的出处，再把原文和选项相比较，正确选项应该是对原文的精确改写，应该符合两点特征：形式对应和含义对应，比如原文中出现比较，那么正确选项中也应该对应出现相应形式，同时含义应该是原文的同义替换，相同的意思换了一种表达方式。 三是精读重要考点，比如：转折、比较、因果、结论或总结。略读就是略读甚至不读其他细节性信息，因为干扰选项往往来自于这些地方，精读后反而会增加干扰选项的迷惑度，避免被迷惑信息干扰的最好方法就是不去面对诱惑。需要注意的是与原文极其相似的选项一定要慎选。 四级阅读考查的题型主要是细节题，另外还会涉及态度题，主旨题，推理题，结论观点题，词汇题等。各类题型表现形式不同，考查重点各异，解题方法有别。 1.细节题 (1)、细节题表现形式 这类题在四级考试中题量较大，占到60%——70%的题量，可以说是四级考试成败的关键这类题特点是题干的信息比较具体，考查文章中的重要细节。 “Free play has been introduced in someJapanese 如2005年1月份考题：

kindergartens in order to”， 本题通过“free play”，“some Japanese kindergartens”反映了原文考查对象，题干内容比较具体，属于细节分析。又如2005年6月份出现的题目：“What did the handball player do when he was not allowed a time out to change his gloves? ” 本题handball player 是中心话题，when引导状语从句，这两部分明确指定了考查的细节内容，在原文中找答案十分方便。 (2)、细节题解题方法 细节题考查信息查找能力和句子的理解能力。由于考试时间非常紧张，对于考生来说，做好细节题，首先是要在原文找到相关信息。正是由于这点，我们看文章需要目的。 有同学先看文章再做题，导致做题时还得回去在文章中寻找相关内容，或者干脆凭着对文章的主观印象匆忙求解，结果是浪费时间或者错误较多。 建议考生先看题干再看文章，这样就会有方向感，目的感。所以，细节题的重要做题方法就是：先看题干，再看原文，带着题干个别的特有信息或者带着题干的中心话题在原文定位。如“What did the handball player do when he was not allowed a time out to change his gloves? ”就可以结合handball player这个中心话题在原文找答案。 四级细节题干有时会有比较明显的信息，如时间数字，专有名词，中心名词。如2005年 月考题：What was confirmed by the Boston University Medical Center’s study?题干中Boston University Medical Center这个专有名词可以让考生迅速找到考到的原文内容。如果用题干信息在原文找答案没有结果，

英语四级阅读理解练习题及解析

英语四级阅读理解练习题及解析(1) 【阅读练习】 What is it about Americans and food? We love to eat,but we feel 1 about it afterward. We say we want only the bes t, but we strangely enjoy junkfood. We’re 2 with health an d weight loss but face an unprecedented epidemic of obes ity(肥胖). Perhaps the 3 to this ambivalence(矛盾情 结) lies in our history. The first Europeans cameto this con tinent searching for new spices but went in vain. The first cash crop(经济作 物)wasn’t eaten but smoked. Then there was Prohibition, i ntended to prohibit drinking butactually encouraging more 4 ways of doing it. The immigrant experience, too, has been one of inharmon y. Do as Romans do meanseating what “real Americans” e at, but our nation’s food has come to be 5 by imports—piz za,say, or hot dogs. And some of the country’s most treas ured cooking comes from people whoarrived here in shack les.

大学英语四级阅读理解模拟题

大学英语四级阅读理解模拟题 The most frightening words in the English language are, "Our computer is down. " You hear it more and more when you are on business. The other day I was at the airport waiting for a ticket to Washington and the girl in the ticket office said, "I' m sorry, I can' t sell you a ticket. Our computer is down. " "If your computer is down, just write me out a ticket. " "I can' t write you out a ticket. The computer is the only one allowed to do so. " I looked down on the computer and every passenger .was just standing there drinking coffee and staring at the black screen. Then I asked her, "What do all you people do?" "We give the computer the information about your trip, and then it tells us whether you can fly with us or not. " "So when it goes down, you go down with it. " "That' s good, sir. " "How long will the computer be down?" I wanted to know. "I have no idea. Sometimes it' s down for 10 minutes, sometimes for two hours. There' s no way we can find out without asking the computer, and since it' s down it won' t answer us. "

大学英语四级阅读理解试题及答案.

大学英语四级阅读理解试题及答案（四）十六 Trees should only be pruned when there is a good and clear reason for doing so and , fortunately,the number of such reasons is small. Pruning involves the cutting away of obergrown and unwanted branches, and the inexperienced gardener can be encouraged by the thought that more damage results from doing it unnecessarily than from leaving the tree to grow in its own way. First, pruning may be done to make sure that trees have a desired shape or size. The object may be to get a tree of the right height, and at the same time to help the growth of small side branches which will thicken its appearance or give it a special shape. Secondly, pruning may be done to make the tree healthier. You may cut diseaed or dead wood, or branches that are rubbing against each other and thus cause wounds. The health of a tree may be encouraged by removing branches that are blocking up the centre and so preventing the free movement of air. One result of pruning is that an open wound is left on the tree and this provides an easy entry for disease, but itis a wound that will heal. Often there is a race between the healing and the desease as to whether the tree will live or die, so that there is a period when the tree is at risk. It should be the aim of every gardener to reduce which has been pruned smooth and clean, for healing will be slowed down by roughness. You should allow the cut surface to dry for a few hurs and then paint it with one of the substances available from garden shops produced especially for this purpose. Pruning is usually without interference from the leaves and also it is very unlikely that the cuts yu make will bleed. If this does happen,it is, of course,impossible to paint them properly. 1.Pruning should be done to ______. a.make the tree grow taller