搜档网
当前位置:搜档网 › 英文投诉信表达及例文

英文投诉信表达及例文

英文投诉信表达及例文
英文投诉信表达及例文

英语投诉信范文.doc

英语投诉信范文 Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板 Dear ______, ①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about. ③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果). ⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply. Yours sincerely, Li Ming 范文 Dear Sir I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable. I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me. An early response will be appreciated. Sincerely yours,

英文投诉信范文

英文投诉信 【写法指要】 投诉信(letters of complaint)通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门,揭发产品质量的低劣、服务态度的糟糕,抱怨不应出现的情况或问题等,以求得解决的信件。写投诉信要实事求是地把问题讲清楚,态度要冷静,做到有礼貌,不能恶言伤人。 这封信的作者用的是对比法,先写学校的地理位置和原先学校的优美环境,后写化工厂建起后对学校造成的污染,最后提请报界呼吁保护环境的问题。写得有理有据,令人信服。英文投诉信怎么写 投诉信结构公式 右上角:日期 左上角:称呼 正文: 第一段:表明自己的身份,说明写信目的,因何事投诉何人或机构。 第二段:具体阐述投诉的内容和投诉的理由。 第三段:提出解决建议并期望尽快解决,表示感谢。 右下角:署名 下面是一封日常投诉信的范例,请大家体会一下。 Dear Sir/Madam, Please send us a correction on part of our order WP-11. All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau. Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly. Yours faithfully 英文投诉信模板 Dear_______, I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____. The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果). I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限). Thank you for your consideration and I will be looking forward to your reply. Yours sincerely Li Ming 英文投诉信格式

投诉信范文

投诉信格式范本一: 关于对××涉嫌××(如贪污、受贿、渎职、挪用公款)等问题的举报 举报人:姓名(可匿名、化名,最好署实名举报贪官),住址,联系电话。 被举报人:姓名(向纪检监察机关举报时,被举报对象须是中共党员或国家干部),所在单位,职务。 反映问题的性质:××(如涉嫌贪污、受贿、挪用公款等) 事实与理由[用最简洁的语言写清]:被反映人在什么时间、什么地点,以什么手段实施什么样的行为,造成什么样的后果;违反什么规定第…条。 举报信的关键是在正文部分。 ①要用最简练的语言写正文部分,把要举报的问题写清楚。 ②叙述案件情况要按照时间顺序,逐项写明案件发生的时间、地点、手段、具体情节和后果等。 ③如果掌握有违法(犯罪)违纪证据或者有证明人、知情人的,还要将证据情况,证明人和知情人的姓名、单位、电话及联系办法等写清楚。 ④在举报信的结尾部分,要发表自己对案件的看法,提出具体的要求,并签上自己的姓名,写上联系办法和写信的时间。

投诉信格式范本二: 举报人:XXXXXXX 被举报人:XXX国土资源局 事由 因XXX国土资源局非法出让国有土地、不收、少收XXXXXX房地产开发有限公司(以下简称XXXX)土地出让金X亿多万一事。 事实和理由 位于XXXXXXXX建设开发项目“XXXXXXX(项目)”,XXXX的“XXXXXXX”是XX市纪律检查委员会以“旧城改造”为主题的引资项目,被XX市委立为“重点工程”。 在XXXX年X月XX日XX公司以XXXXXX万元和XXXXXX万元竟得两块宗地地段XXXXX平方米、XXXXXX平方米的土地使用权。 XX市国土资源局在XX公司没有“年度建设用地计划”,没有省发改委的《项目批文》,没有市政府出具的《建设用地批准书》,https://www.sodocs.net/doc/4e1518073.html,/zt/tousuxin/没有领取《建设用地规划许可证》,没有缴清两宗地段的国有土地使用权出让金的情况下,就将两宗地地段XXXXXX平方米、XXXXX平方米的土地使用权非法批给了XX市佳源房地产开发有限公司用于商铺、商城开发。 1、XX公司凭借XXXXX地块”XXXXX平方米土地证从XXXX年至XXXX年占用国有土地用于商铺开发已达XXX亩,而土地出让金只缴了XX亩左右。 2、XX公司凭借市政府和XX市国土资源局的合同及相关批文,上缴了XXXXXXX(约XXX亩)国有土地使用权出让金XXXXX万元后,于XXXX年至XXXX年非法占用国有土

投诉信回信(complain letter)英文

View:This page can be viewed as a slideshow: Introduction:Letters of complaint usually include the following stages: Background Problem - cause and effect Solution Warning (optional) Closing Background This section describes the situation; e.g. I am writing to inform you that the goods we ordered from your company have not been supplied correctly.I attended your exhibition Sound Systems 2011 at the Fortune Hotel (22-25 January) and found it informative and interesting. Unfortunately, my enjoyment of the event was spoiled by a number of organisational problems.I am a shareholder of Sunshine Bank and I am very concerned regarding recent newspaper reports on the financial situation of the bank. Your company is listed as the auditor in the latest annual report of the bank, so I am writing to you to ask for an explanation of the following issues.I am writing to inform you of my dissatisfaction with the food and drinks at the 'European Restaurant' on 18 January this year. Problem 1.Cause: On 28 March 2011 we placed an order with your firm for 12,000 ultra super long-life batteries. The consignment arrived yesterday but contained only 1,200 batteries. Firstly , I had difficulty in registering to attend the event. You set up an on-line registration facility, but I found the facility totally unworkable .You sent us an invoice for $10,532, but did not deduct our usual 10% discount .We have found 16 spelling errors and 2 mis-labelled diagrams in the sample book. 2.Effect: This error put our firm in a difficult position, as we had to make some emergency purchases to fulfil our commitments to all our customers. This caused us considerable inconvenience.Even after spending several wasted hours trying to register in this way, the computer would not accept my application.I am therefore returning the invoice to you for correction.This large number of errors is unacceptable to our customers, and we are therefore unable to sell these books. Solution I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again.Could I please ask you to look into these matters.Please send us a corrected invoice for $9,479I enclose a copy of the book with the errors highlighted. Please re-print the book and send it to us by next Friday. Warning (optional) Otherwise, we may have to look elsewhere for our supplies.I'm afraid that if these conditions are not met, we may be forced to take legal action.If the outstanding fees are not paid by Wednesday, 13 April 2011, you will incur a 10% late payment fee. Closing:look forward to receiving your explanation of these matters.I look forward to receiving your payment.I look forward to hearing from you shortly. Politeness;he tone of complaint letters should not be aggressive or insulting, as this would annoy the reader and not encourage them to solve the problem. In addition, questions such as 'Why can't you get this right?' should not be included. Content The content should contain enough details so that the receiver does not have to write back requesting more. Legal action is not normally threatened in the first letter of complaint, unless the situation is very serious. Adjustment letter Acknowledging receipt of a complaint letter ;hank you for your letter of … regarding / concerning / in connection with … I refer to your letter of … about / relating to … Apology for the error or fault;We must apologise for …;We sincerely apologise for … ;Please accept our apologies for … ;I would like to apologise for the error made by our company in (verb+ing); Accepting the Complaint We agree that the usual high standards of our products / services were not met in this instance. ; A short explanation of the fault ;Introductory phrase;As a result of our investigation, we found that... (Not: After our investigation...) Causes :The error was caused by … / was due to … ;Apparently, the problem was the result of … / resulted from … ;The cause of / reason for the mistake was …

英语投诉信模板和范文

英文投诉信模板以及范文 一、英文投诉信模板 Dear ______, ①I am ____(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about____. ③The reas on for my dissatisfaction is __(总体介绍). ④In the first place, ___(抱怨的第一个方面). ⑤In addition, ___(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果). ⑦I appreciate it very much if you could ______(提出建议和请求),

preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply. Yours sincerely, Li Ming ^

二、英文投诉信范文 (Letters of Complaint) 【例一】 ; Dear Sir: With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but

英文投诉信表达及例文

投诉信写作 写信投诉抱怨的题型很常见,怎样才能合理的表述不满,又能显得理由充分?下面介绍下这类书信的常用词汇和句型 词汇: . .投诉...... 不满于...... / / 忍受 糟糕的 糟糕的服务 不可思议的 ’s 令某人大失所望 / / 调查 / 事件 卫生条件 不礼貌 干扰 麻烦事 补救 解决 再次发生 句型:

1) I ... 2) I ... 3) I . , … ,... 4) I . 5) I . 6)I , , . 7) . 8) . 考研英语小作文模板:投诉信 投诉信1 结构要点投诉信是对产品或服务表示不满的信件,一般分三 个部分: 1. 提出投诉内容; 2. 说明具体情况; 3. 提出解决办法。 a (围巾) a . a . , “ ” . ,

I . I , I a . I I . I . . a ? I ? . I . , 投诉信2 语言注意点投诉信应重点表明投诉的原因,叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满 时,语言要把握分寸,不失风度。 a 100 . , “ ” . , I a . , a . 7 o’ , . . . a . 8 o’, a . . . , 2 ., — ! I .

. , 考研英语投诉信经典范文举例及点评 2005年12月27日 09:26 来源:竞学网 范文之一 []: a a . a , , “ ” . , I . a . . . , 15℃, 0℃ 9℃. . a ? I . ,[文章点评]

这封投诉信可以说写得非常好,结构很清晰,第一段首先肯定对方按时送货上门的做法,随后简述冰箱出了问题。第二段说明具体问题,第三段提出要求。 范文之二 : . W98, 120 , 20 . . . 20 . , a . , 范文之三 . : 10, 280 's , 40 . , , . , a , . . ,

作文范文之英语考研小作文投诉信模拟题

作文范文之英语考研小作文投诉信模拟题

英语考研小作文投诉信模拟题 【篇一:考研英语投诉信模板】 一、信函写作:称呼、正文、落款 1、审题—-判断是个人书信事务公函 决定: 语域使用:正式:使用礼貌表达,不用缩略语(对公) 半正式:可以使用缩略和口语表达(对私) 非正式:(一般不考)——it depends 呼语:特定的写信对象:dear xx 不明确收信人:dear sir/madam, or to whom it may concern 2、正文 3、各种信函内容安排 2)投诉信 与投诉信比较:仍然以提建议为主,无需赞扬,直接表明写信目的—即提建议,最后无需感谢,只需表示期待改进。 a.基本结构 dear xx/to whom it may concern, 第一段:自我介绍,陈述事由,提出建议; 第二段:投诉细节(补救细节); 第三段:期待改进。 yours sincerely,

li ming b.投诉信框架 dear xx/to whom it may concern, i am xxx who…. i am writing to express my dissatisfaction/disappointment about…(投诉信). 具体事由. to improve the situation, it is advisable for you to take the following measures.to begin with,…细节一; moreover, …细节二。 we trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind. yours sincerely, li ming 【篇二:考研英语小作文冲刺集训之投诉信】 考研英语小作文冲刺集训之投诉信 距离最后的考试只有近两个月的时间,最后的冲刺序幕正式拉开。英语复习到这个阶段,最重要的就是作文。要想在最后的考试成绩中脱颖而出,现阶段就必须要把精力放在分值占在30分的写作上。 考研英语中大作文的要求是内容切题、表达清楚、文字连贯、句式多变和语言规范。小作文考察点在信息点的覆盖、语言的准确性、文章组织的连贯性上。 其中小作文占10分,分为求职信、祝贺信、道歉信、询问信、推荐信、感谢信、邀请信、辞职信等等二十多种应用文。每个类别都有相对固定的语言模式,都有固定词语要求。投诉信是当人们对某机构的工作人员或其服务不满时,向有关机构的主管或监督人员所做出的书

英语投诉信范文_投诉信英语范文写作

英语投诉信范文_投诉信英语范文写作 外贸员对于英语投诉信想必处理的比其它人还要多,毕竟接触的比较多。下面是小编给大家整理的投诉信英语范文,供大家参阅! 投诉信英语范文1 Dear Mr。Chang: On September 10,our order for 280 women s cotton sweaters was duly received,but we regret to say that 40 cotton sweaters in white color were seriously soiled。 We had the case investigated immediately,and the result shows the damage was due to improper packing,for which the suppliers are definitely responsible。 Needless to say,we have suffered a great loss from this,as we cannot sell the sweaters in this condition to our customers。We ask you to conduct investigation at your end and reply to us。 Sincerely yours, Sunny Lee 投诉信英语范文2 Dear Sir: With reference to our order No。W 98,the 120 puter sets supplies to the above order were delivered the day before yesterday,but we regret that 20 sets were badly damaged。 The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。We unpacked the puter sets with care and can only assume that

高考英语书面表达投诉信写作高分必背

高考英语书面表达投诉信写作高分必背(黄金模版经典范例) A letter of complaint Passage structure: 提出问题---说明具体情况---提出解决问题的办法 投诉信通常包括以下几个方面的内容:说明投诉的原因并表示遗憾;实事求是地阐述问题发生的经过,切记不要夸大其词;指出问题引起的后果;提出批评及处理的意见或敦促对方采取措施,或者提出所希望的赔偿以及补救方式。组织提纲时要遵循“三步走”的写作规律:第一段:表明来信所要投诉的问题,尽可能做到客观礼貌,给读信人留下好印象。应该记住读信人不一定就是错误的责任人,他的合作对事情的最终圆满解决有着非常重要的作用。第二段:写明投诉的原因、问题的经过及产生的后果。可以说具体的理由,也可以说问题的具体体现方式。 第三段:提出解决方案,不需展开。这段应体现书信的礼貌原则,可以用类似“如果你能……,我将十分感激”这样的表达方式。还要注意做到公平、公正。 Useful sentence patterns 1. I am writing to complain about…\ I am writing to make a compl aint about…\ I am writing to express my dissatisfaction about… 2. There is something wrong with… I bought. For one thing, ..…; for another thing … 3. I can hardly bear \tolerate …any more. 4. I hope you can consider my suggestions and improve the situation 5. I trust you will take this matter seriously and make an effort to prevent the recurrence of this kind. 6. I would like to have a refund(退款) or a replacement(更换)as soon as possible. 段尾常用语: (1)It would be highly appreciate d if you could… (2)I believe you will take my complaints seriously and… (3)I hope you will give due attention to this matter. (4)I would like to get this matter settled by the end of this month. (5)I could not be more satisfied if you can kindly… (6)I woul d appreciate it very much if you could… 第一篇Samples 假设你是李华,你新买的某外国品牌MP3出了故障,现你写信到其公司反映问题: 购买日期:上个月故障:一周前屏幕坏了,看不见屏幕内容已跟当地销售商家投诉,但其不能解决要求:更换一台新的,如不行则要求退货,拿回货款。 Dear Sir or Madam, I am Li Hua. I am writing to complain about the cell phone produced by your company. Out of my satisfaction, the cell phone I bought last month broke down a week ago. I cannot see anything on the screen, which has a great effect on my daily life and my work. Much to my disappointment, I have talked about this with the shop which sol d me this MP3, but they couldn’t do anything about it. I can hardly bear the

高考英语作文投诉信范文

.. 高考英语作文投诉信范文 投诉信:汤姆在一家商店购得劣质商品,遂与营业员交涉。但该营业员对他态度粗暴,不予受理,汤姆为此向经理写一封投诉信。 January 3,2003 Dear Manager, Now I am writing to tell you that I bought a TV set from your shop several days ago. But when I brought it home and turned it on, I found it didn’t work properly. So I took it back to the shop and told the assistant what had happened. To my surprise, your assistant didn’t help me to solve the problem. On the contrary, he shouted at me rudely and refused to examine it. I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop. But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers. I hope you will look into the matter and give me a reasonable explanation. I am waiting to know how you will deal with it. Thank you for your consideration and I am expecting an early reply. Sincerely yours, Tom ;.

英文投诉信-英文投诉信格式及范文

英文投诉信-英文投诉信格式及范文 英文投诉信英文投诉信 由线话英语提供 英文投诉信格式及范文如下: Dear ______, ①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about. ③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果). ⑦I appreciate it very much if you

could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply. Yours sincerely, Li Ming 英文投诉信范文 (Letters of Complaint) 【例一】 Florence Trunkemeyer College of Business Ball State University Muncie, IN 47300 November 15, 1998 General Computer Corporation Engineering Department Box 73219 Fort Worth, TX 76108 Dear Sir: With reference to our order No. W

英语投诉信范文-英语投诉信范文-投诉信英文范文

英语投诉信范文-英语投诉信范文投 诉信英文范文 英语投诉信,相信外贸员也许会从客户那边收到呢?下面是学习啦小编给大家整理的投诉信英文范文,供大家参阅! 投诉信英文范文 1 Dear Sir or Madam, I am writing to make a complaint against your bad delivery service. I’m afraid that the enclosed CD player doesn’t is the third one I’ve got to return this month. Other than the three I’ve had to return recently,I’ve always found your

products to be would be grateful if you could send a replacement and refund my postage. I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business contact me by the address on the envelope or by phone at 6668888. Sincerely, Wang Hua 投诉信英文范文 2 Dear Sir or Madam, To begin with,the battery needs recharging after a mere 2 hours of means that I need to carry my charger with me when I go out for a addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with ,I find this to be completely unacceptable.

高考英语作文:一封投诉信-最新范文

高考英语作文:一封投诉信 假设你是李华,你在5月2日去一家商店买衣服。当你请一个王姓服务员帮你找适合你的型号的衣服时,她以忙为借口让你自己找,你说你找不到才来让她帮忙,她说你找不到就说明没有。你对这位服务员的服务态度十分不满,并写信向该商店的销售经理投诉该服务员。 注意:1、词数120左右;2、信的开头和结尾已为你写好,但不计入总词数;3、可适当增加细节,以使行文连贯。 范文: May 5, 2006 Dear Sales Manager, This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant

that the store didn’t have it, and that I needed to look somewhere else. I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.

2019年6月英语六级作文模板:投诉信

2019年6月英语六级作文模板:投诉信投诉信 Directions: Write a letter of complaint according to the following situation: You bought an air conditioner in Sun Appliance and had it installed the other day, but you found that the fan made too much noise when the machine operated. You demand the store to send a representative to check it up. Write your letter in no less than 150 words. Do not sign your own name at the end of the letter; use Li Ming instead. You do not need to write the address. June 23, 2007 Dear Sir or Madam, I’m writing to l odge the complaint about the poor quality of an air conditioner that I purchased from Sun Appliance Company. Frankly speaking, Sun Appliance has always been my favorite. On April 4, 2007, I bought the air conditioner (serial number 12345) from one of your chain store located in Lang Fang. The machine operated well at first, but ten days later, there was a fault that bothered me, that is, the fan made so much noise that I could not sleep well at night. Worse still, the cooling system didn’t work well and t he machine began to leak recently. Its poor quality ruined almost all my previous impression toward your products. I strongly suggest that a repairman or a service engineer should be sent to my home without delay. I wonder if you

相关主题