Training Coordinator 培训督导签名:Signed by Dept. Head 部门总监/经理:Name of the new employee Department:新员工姓名部门Date of Employment 入职日期
Position职位Date Comments 日期Employee员工Trainer 培训员备 注
INTRODUCTION OF HSKP DEPT.部门介绍
BYLAW OF HSKP
管家部规章制度
PROPER BEHAVIOR FOR HOUSEKEEPING STAFF 客房部员工正确的举止
JOB DESCRIPTION :FLOOR SUPERVISOR 楼层主管
JOB DESCRIPTION :HOUSEKEEPING CLERK 客房部文员
JOB DESCRIPTION :ROOM ATTENDANT 楼层服务员
DEPARTMENT COMMUNICATION
部门沟通
TELEPHONE SKILL
电话技巧
SANITATION STANDARDS
卫生标准
REASONABLE JOB REQUESTS
合理的工作要求
JOB SAFETY
工作安全
KEY CONTROL
钥匙管理
ROOM STATUS
房态
FLOOR ATTENDANT SERVICE
楼层服务
TIPS
小费
HOW TO CONSERVE ENERGY
如何节省能源
ENTERING A GUEST ROOM
如何进入客房
HOW TO CLEAN RUBBISH BIN
清洁垃圾桶
HOW TO CLEAN A GUEST ROOM
如何打扫客房
Initial Training Plan
初期培训计划
Signatures签名Initial Tasks初始任务和学习要点